Four Points by Sheraton Melbourne Docklands

EVERYTHING!!! Tears of GRATITUDE after my last night. STAFF CARE was BEYOND EXCEPTIONAL !!! Every person there showed genuine care, initiative and Extremely high levels of professionalism. Everything was done with generosity of heart and integrity. I’ve never experienced anything like it. Any help I needed I felt enabled as a DISABLED person made my stay incredibly restful and restorative. Views from room - incredible. Pain in my body was met with comfort and incredible kindness. Thank you Team Vibe Docklands. Awesome VIBE - have found my home away from home. Thank you isn’t enough but thank you JMJ.

Reception staff were professional, friendly, very helpful and welcoming also informative. Ella were also help us find a place to eat for us to celebrate my birthday. Top recommendation. Thank you so much. The morning reception team during our stay 12-20 Apr were amazing. Thank you very much. Restaurant staff were very professional, helpful and patience towards guests. Food choices were excellent, so much variety and kept being topped up until the end. All Very tasty. Staff work very hard to clear table and helping guests. Keep up your amazing work guys. Facilities were excellent. Housekeeping finally sorted my room. Location very ideal and nearby shops and restaurants. I would stay here again.

Very good pool, a good steam room, good breakfast, very nice position. The gym is acceptable if you don't have to train seriously. The staff is nice. The view from my apartment was worth the price. The bathroom was luxurious.

A modern hotel with all facilities you expect of a 4* The room was spacious with a great view of the district. Beds were comfortable. We were 3 guests, and were given a King room, but were provided an extra rollaway bed upon request. Plenty of power outlets including USB throughout the room. The bathroom was neat and functional, along with great quality tolietries. Breakfast was ample, and the coffee machine was awesome.

Hi Vibe, I would like to give my appreciation to all the staff, especially to: ⭐️ ELLA: you are lovely, thank you for your warmth and exceptional hospitality, it made us feel right at home. Your insightful local tips truly made our trip unforgettable, even reminding us about weather conditions 🥰 we had the chance to prepare and you were correct with the information. Thank you as well for that beautiful note for my birthday. ⭐️ DANIEL: He was exceptional and made sure that everything was smooth for my extended stay. The smile, gentleness and clear information regarding the process were really helpful unlike the other that I had previously spoken to. To give you our background, It’s our first time here in Melbourne. I just lost my dad a few months ago and not appreciating things lately. It was a short stay, aside from the beautiful scenery that we’ve been in, we had a very good hotel experience because of the two most helpful and amazing front desk staff @ Vibe Hotel, It made a huge impact on any customer experience. I have nothing to give to these Ella & Daniel, but please let them know that they have done a very good job and we are extremely happy customers because of them. I appreciate the dedication and care they put in. Thank you both for being instrumental in creating such a memorable experience during our stay. We will be driving back to Sydney tomorrow morning and I’m already looking forward to returning. Will surely recommend this hotel to our friends and churchmates. Kind Regards, From: Room 1121